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Our Privacy Commitment
We do not sell your personal data. We collect only what is necessary, protect it with industry-standard security, and give you full control over your information.
1. Introduction
Welcome to Afro UniSphere ("we," "our," or "us"). We are a Ghana-based education technology platform dedicated to helping students discover universities, check admission eligibility, explore programs, and navigate the higher education landscape across Ghana and Africa.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website (afrounisphere.com), mobile applications (Android and iOS), and related services (collectively, the "Services").
By using our Services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree with our practices, please do not use our Services.
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Scope
This policy applies to all users of Afro UniSphere, including students, parents, and anyone exploring university programs in Ghana and beyond.
3. How We Use Your Information
We use your personal information for the following purposes:
3.1 Core Services
Admission Eligibility: Analyze your academic grades to determine program qualification
University Discovery: Deliver personalized university and program recommendations
Shorts & Community: Power the student video community feed and social features
MatchMe Predictor: Generate AI-powered admission predictions and career guidance
Payment Processing: Handle transactions for premium features
3.2 Communication
Send account notifications, transaction confirmations, and important service updates
Respond to your support requests and inquiries
Deliver promotional and marketing emails (you may opt-out at any time)
Send newsletters and new feature announcements (with your consent)
3.3 Service Improvement
Analyze how users interact with our platform to improve features
Conduct research and surveys to enhance our products and services
Identify and resolve technical issues and improve performance
Develop new features based on usage patterns and student needs
3.4 Security & Compliance
Detect and prevent fraud, abuse, and unauthorized access
Comply with applicable laws and legal obligations
Enforce our Terms of Service and protect our legal rights
4. Sharing Your Information
🔒 We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
We may share your information in the following limited circumstances:
Service Providers: Trusted partners who help operate our platform (e.g., cloud hosting, email delivery, analytics) — bound by strict confidentiality agreements
Payment Processors: Paystack processes payments on our behalf under their own security standards
Legal Obligations: We may disclose your data if required by law, court order, or to protect the safety and rights of our users
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred (we will notify you in advance)
With Your Consent: We may share information in other circumstances if you have given explicit consent
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Educational Institutions
We may share anonymized, aggregated data with universities and institutions to help them understand student interests. We will never share your identifiable contact information with universities without your explicit consent.
5. Data Retention & Deletion
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law.
Active Accounts: Data retained throughout the lifetime of your account
Deleted Accounts: Personal data is removed from active systems within 30 days of account deletion
Anonymized Data: We may retain aggregated, anonymized data indefinitely for service improvement
Financial Records: Transaction data may be retained for up to 7 years for legal and regulatory compliance
Backup Systems: Data may persist in encrypted backups for up to 90 days after deletion
To request deletion of your data, please contact us at support@afrounisphere.com or use the account deletion option in your profile settings.
6. Data Security
We implement robust, industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
All data transmission is encrypted using TLS/SSL (HTTPS)
Passwords are hashed using secure cryptographic algorithms — never stored in plain text
Firebase Authentication and Firestore security rules protect your data at the database level
Regular security audits and vulnerability assessments
Access control: only authorized team members with a specific need can access personal data
Payment data is processed through PCI DSS-compliant payment processors
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Important Note
No method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. We encourage you to use strong, unique passwords and enable two-factor authentication where available.
7. Your Rights & Choices
You have the following rights with respect to your personal information:
Access: Request a copy of all personal data we hold about you
Correction: Update or correct any inaccurate or incomplete information
Deletion: Request deletion of your account and associated personal data
Portability: Receive your data in a structured, machine-readable format
Objection: Object to certain processing activities, such as direct marketing
Restriction: Request that we limit how we process your data in certain circumstances
Withdrawal of Consent: Withdraw consent for optional processing at any time (without affecting prior lawful processing)
Opt-Out: Unsubscribe from promotional emails using the link in any marketing message
To exercise any of these rights, contact us at support@afrounisphere.com. We will respond within 30 days.
8. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. For detailed information, please review our
Cookie Policy.
Types of Cookies We Use
Essential Cookies: Necessary for the platform to function (authentication, security)
Analytics Cookies: Help us understand how you use our platform (Google Analytics, Firebase)
Preference Cookies: Remember your settings and personalizations
Marketing Cookies: Used to deliver relevant advertisements (only with your consent)
You can manage your cookie preferences through our consent banner or your browser settings. Note that disabling essential cookies may impact platform functionality.
9. Mobile App Privacy
Our Android and iOS mobile applications collect additional information specific to mobile:
Device Permissions: Camera (for profile photo), storage (for saving results and documents), push notifications (optional, for reminders and alerts)
Push Notifications: Used to send you important updates about admissions, new features, and community activity — you can disable these in your device settings
Local Storage: Recent search results and preferences may be stored locally on your device for faster access
Crash Reports: Anonymized crash data is collected via Firebase Crashlytics to help us fix bugs
App Analytics: Feature usage data collected via Firebase Analytics (anonymized and aggregated)
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No Account Required for Basic Features
You can browse universities and explore programs without creating an account. Account creation unlocks personalized features like the MatchMe Predictor and saved favorites.
10. Children's Privacy
Our Services are intended for students aged 16 and above. We do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@afrounisphere.com.
Upon notification, we will promptly delete any personal information collected from children under 16 from our systems.
11. Third-Party Links & Services
Our platform may contain links to third-party websites, including university websites, scholarship portals, and educational resources. These third-party services are not operated by us and have their own privacy policies. We encourage you to review their policies before providing any personal information.
Key Third-Party Services We Use
Firebase (Google): Authentication, database, analytics, and cloud functions
Paystack: Secure payment processing for premium features
Google Analytics: Website traffic and behavior analytics
Expo (Meta): Mobile app development framework
12. Ghana Data Protection Compliance
We comply with the Data Protection Act, 2012 (Act 843) of Ghana and regulations issued by the Data Protection Commission. Our practices ensure:
Lawful, fair, and transparent processing of personal data
Data collected for specified, explicit, and legitimate purposes only
Adequate security measures protecting data against unauthorized access
Full respect for data subject rights as defined under Ghanaian law
Registration with the Data Protection Commission (where applicable)
Data is not transferred outside Ghana without adequate safeguards
13. International Users (GDPR / CCPA)
European Users (GDPR)
If you are in the European Economic Area (EEA), our legal basis for processing your personal information includes:
Contract Performance: Processing necessary to provide the Services you requested
Legitimate Interests: Fraud prevention, service improvement, and security
Legal Obligations: Compliance with applicable laws and regulations
Consent: For optional features, marketing communications, and cookies
California Users (CCPA)
Right to know what personal information is collected and how it is used
Right to know if personal information is sold or disclosed (Note: We do not sell personal information)
Right to opt-out of the sale of personal information
Right to deletion of personal information
Right to non-discrimination for exercising your rights
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by:
Posting the updated policy on our website with a new effective date
Sending a notification to your registered email address for significant changes
Displaying a prominent banner on the platform
Your continued use of our Services after changes become effective constitutes acceptance of the updated Privacy Policy.
© 2026 Afro UniSphere. All rights reserved.